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Single Family Building Permit

Product/Service Design

Role: Product design lead 

Client: City of Surrey’s Planning & Development Department 

End User: Single family house builders, home owners 

Stakeholders: Junior UX designer, Digital services manager, IT Architect, business analysts, backend application analysts, In-house software engineers, In-house QA team, 3rd party development agency. 

Activities: Interview, Field research, Co-Design Workshop, Sketching, Wireframing, User testing, Prototyping 

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